FAQ
beginnerLast updated: 1/15/2024
Frequently asked questions and answers
FAQ
Frequently asked questions and answers about the platform.
General Questions
"How do I create an account?"
Answer:
- Sign up with email or Riot account
- Complete profile setup
- Link Riot account (recommended)
- Start using the platform
"How do I join a team?"
Answer:
- Browse teams or get invited
- Accept team invitation
- Or join through team registration
- Complete team roster
"How do I register for a tournament?"
Answer:
- Join or create a team
- Find tournament to register for
- Check you meet requirements
- Register your team
- Wait for approval
Tournament Questions
"How do I create a tournament?"
Answer:
- Go to host admin
- Click "Create Tournament"
- Fill in tournament information
- Configure settings
- Save tournament
"Can I edit a tournament after creation?"
Answer:
- Yes, most settings can be edited
- Some settings cannot be changed (like slug)
- Go to tournament settings
- Make changes and save
"How do I generate tournament codes?"
Answer:
- Tournament must be linked to Riot
- Configure Riot API settings
- Generate codes for games
- Share codes with teams
Match Questions
"How do I create matches?"
Answer:
- Go to tournament stage
- Click "Generate Matches" or create manually
- Configure match settings
- Matches created automatically or manually
"How do I import game results?"
Answer:
- Games can import automatically via callbacks
- Or import manually by game ID
- Go to match or game
- Click "Import Game"
- Enter game ID and import
Team Questions
"How do I create a team?"
Answer:
- Go to teams section
- Click "Create Team"
- Enter team information
- Add players to roster
- Save team
"How do I add players to my team?"
Answer:
- Go to team roster
- Click "Add Player"
- Search for player
- Add player to roster
- Assign role if needed
Technical Questions
"Why is my rank not showing?"
Answer:
- Link your Riot account
- Verify account is verified
- Refresh rank manually
- Check account has ranked games
- Wait for automatic update
"Why can't I generate tournament codes?"
Answer:
- Verify Riot API is configured
- Check provider ID is set
- Verify tournament ID is set
- Check API key is valid
- Verify region is correct
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