Managing Users
intermediateLast updated: 1/15/2024
Create, edit, and manage user accounts and roles
Managing Users
Create, edit, and manage user accounts, roles, and permissions.
User Management Overview
User management allows you to:
- View Users: See all users in system
- Create Users: Create new user accounts
- Edit Users: Modify user information
- Change Roles: Update user roles
- Manage Access: Control user access
Accessing User Management
Step 1: Navigate to Admin
- Go to admin dashboard
- Find "User Management" section
- Click to access
- User list appears
Step 2: View Users
- See list of all users
- Filter by role or host
- Search for specific users
- View user details
Viewing Users
User List
Displayed Information:
- User email or name
- User role
- Host assignments
- Account status
- Last activity
User Details
Detailed Information:
- User ID
- Email address
- Global role
- Host-specific roles
- Account creation date
- Last login
- Linked accounts
Creating Users
Step 1: Access Create User
- Go to user management
- Click "Create User" or "Add User"
- Create user form appears
Step 2: Enter Information
Required Information:
- Email: User email address
- Role: Initial user role
- Host Assignment: Optional host assignment
Step 3: Save User
- Review information
- Click "Create" or "Save"
- User account created
- User can log in
Editing Users
Step 1: Find User
- Search or browse user list
- Find user to edit
- Click user or "Edit" button
Step 2: Modify Information
Editable Fields:
- Email address
- User role
- Host assignments
- Account status
Step 3: Save Changes
- Make desired changes
- Click "Save" or "Update"
- Changes applied
- User updated
Changing Roles
Step 1: Select User
- Find user in user list
- Click user or "Edit" button
- User details appear
Step 2: Change Role
- Find "Role" field
- Select new role from dropdown
- Choose from: Admin, Staff, Host, Player
Step 3: Save Role
- Click "Save" or "Update"
- Role changed
- Permissions updated
- Changes apply immediately
Host Assignments
Assigning to Hosts
How to Assign:
- Find user in user list
- Go to "Host Assignments" section
- Select host from dropdown
- Choose role for that host
- Click "Assign" or "Save"
Host Role Options
Available Roles:
- Host Admin: Admin for specific host
- Host Staff: Staff for specific host
- Host Player: Player for specific host
- Banned: Banned from host
Removing Assignments
How to Remove:
- Find user's host assignments
- Find assignment to remove
- Click "Remove" or "Delete"
- Assignment removed
- User loses host-specific access
User Search
Searching Users
Search Options:
- By Email: Search by email address
- By Name: Search by name
- By Role: Filter by role
- By Host: Filter by host assignment
Filtering Users
Filter Options:
- Role Filter: Filter by global role
- Host Filter: Filter by host
- Status Filter: Filter by account status
- Combined Filters: Use multiple filters
Best Practices
User Creation
- Verify Information: Verify user information before creating
- Set Appropriate Role: Assign correct role
- Document Creation: Document why user was created
- Notify User: Notify user of account creation
Role Management
- Principle of Least Privilege: Assign minimum needed access
- Review Regularly: Review roles regularly
- Document Changes: Document role changes
- Audit Access: Audit user access periodically
Security
- Limit Admin Accounts: Keep admin accounts minimal
- Monitor Access: Monitor user access
- Review Changes: Review permission changes
- Secure Accounts: Ensure account security
Common Tasks
Promoting Users
How to Promote:
- Find user to promote
- Change role to higher role
- Save changes
- User gains new permissions
Demoting Users
How to Demote:
- Find user to demote
- Change role to lower role
- Save changes
- User loses permissions
Banning Users
How to Ban:
- Find user to ban
- Change role to "Banned" or remove access
- Save changes
- User loses access
Troubleshooting
"Cannot create user"
Problem: Unable to create new user
Solutions:
- Verify you have admin permissions
- Check email is valid and unique
- Verify required fields are filled
- Check for errors
- Try again
"Cannot change role"
Problem: Unable to change user role
Solutions:
- Verify you have permission to change roles
- Check role is valid
- Verify user exists
- Check for errors
- Try again
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Tags:user-managementusersaccountsadministration