Quick Start Guide for Staff

As a staff member, you help manage tournaments, matches, and games for the hosts you're assigned to. This guide will help you get started with your key responsibilities.

Staff Responsibilities

As a staff member, you can:

• Manage matches for assigned hosts
• Import games from Riot's API
• Schedule and reschedule matches
• Update match status and scores
• View tournament and match information
• Manage game imports and status

Getting Started

Step 1: Access Your Dashboard

1. Log in to the platform
2. Navigate to your Staff Dashboard
3. You'll see a list of hosts you're assigned to
4. Select a host to manage

Step 2: Navigate to Matches

1. Select a host from your dashboard
2. Go to "Tournaments" in the sidebar
3. Select a tournament
4. Click on the "Matches" tab

You'll see all matches for that tournament.

Managing Matches

Viewing Matches

The matches page shows:

• Match Information: Teams, date, time, status
• Match Status: Pending, Scheduled, Live, Completed
• Games: Expand matches to see individual games
• Actions: Edit, schedule, import games

Scheduling Matches

To schedule a match:

1. Find the match you want to schedule
2. Click "Edit" or the match row
3. Set the Date and Time
4. Set the Status to "Scheduled"
5. Click "Save"

Updating Match Status

Match statuses:

• Pending: Match not yet scheduled
• Scheduled: Match has date/time set
• Live: Match is currently in progress
• Completed: Match has finished

To update status:

1. Find the match
2. Click "Edit"
3. Change the Status dropdown
4. Click "Save"

Managing Games

Viewing Games

Each match contains individual games:

1. Find the match
2. Click the down arrow (▼) to expand
3. You'll see all games for that match:
   • Game number (1, 2, 3, etc.)
   • Game status (Pending, Completed, Skipped)
   • Tournament code (if available)

Game Statuses

• 🟡 Pending: Game hasn't been played yet
• 🟢 Completed: Game has been imported and completed
• ⚪ Skipped: Game wasn't needed (match ended early)
• 🔵 In Progress: Game is currently being played

Importing Games

To import a game from Riot's API:

1. Expand the match to see all games
2. Find the game you want to import (should be "Pending")
3. Click "Import Game" button
4. In the modal:
   • Enter the Riot Game ID (match ID from Riot)
   • Select the Region (NA1, EUW1, KR, etc.)
5. Click "Import Game Data"

The system will:

• Fetch game data from Riot's API
• Import participant statistics
• Update match score automatically
• Mark game as "Completed"

See Importing Games for detailed instructions.

Common Staff Tasks

Daily Workflow

1. Check Scheduled Matches: Review matches scheduled for today
2. Update Match Status: Mark matches as "Live" when they start
3. Import Games: Import games as they finish
4. Verify Scores: Check that match scores are correct
5. Reschedule if Needed: Update times if matches are delayed

Match Management

• View All Matches: Tournament → Matches tab
• Filter Matches: Use filters by status, date, stage
• Edit Match Details: Click match to edit
• Bulk Actions: Select multiple matches for bulk operations

Game Management

• View Games: Expand matches to see games
• Import Games: Use "Import Game" button
• Check Status: Monitor game completion status
• Verify Data: Ensure imported data is correct

Best Practices

Match Scheduling

1. Schedule in Advance: Set match times as early as possible
2. Use Tournament Timezone: Ensure times are in correct timezone
3. Account for Delays: Build buffer time between matches
4. Communicate Changes: Notify teams if schedules change

Game Importing

1. Import Promptly: Import games soon after they finish
2. Verify Game IDs: Double-check Riot Game IDs before importing
3. Check Region: Ensure correct region is selected
4. Monitor Auto-Skip: System automatically skips unused games

Status Management

1. Update Statuses: Keep match statuses current
2. Mark Live Matches: Set status to "Live" when matches start
3. Complete Matches: Mark as "Completed" when finished
4. Handle Errors: Report import errors promptly

Troubleshooting

Game Import Fails

• Verify Riot Game ID is correct
• Check that region matches game region
• Ensure game has finished (not in progress)
• Check Riot API status

Match Not Showing

• Verify you have access to the host
• Check tournament is active
• Ensure match exists in the system
• Refresh the page

Status Not Updating

• Save changes after updating status
• Check you have edit permissions
• Verify match is in correct tournament
• Try refreshing the page

Next Steps

Now that you understand the basics:

• Learn about Match Management
• Understand Game Importing
• Review Game States
• Check Tournament Management

Tips for Staff

1. Stay Organized: Keep track of scheduled matches
2. Import Regularly: Don't let games pile up
3. Verify Data: Double-check imported information
4. Communicate: Keep hosts informed of issues
5. Use Filters: Filter matches to find what you need quickly

Need Help?

• Check the Match Management section
• Review Game Management guides
• Contact your host administrator
• Reach out to support if needed

Good luck managing your tournaments!